Get the most from your team by empowering them to focus on what’s important using the CitySafe Information Activity Value Chain© process.
The IAVC process identifies those activities which can be automated, allowing your team to focus on higher value tasks.
This process has seen incredible results in speeding the response and recovery times and dramatically increasing the management capacity of security resilience teams.
Experience has shown that as the requirements for reporting, compliance and assurance grows, in addition to other business activities such as Mergers & Acquisitions, the information management process comes under extreme pressure.
Your most high value and finite resources – ie your team, are increasingly handicapped from doing their job through having to manage the low value tasks such as cutting and pasting documents and manipulating spreadsheets.
As a result the perceived and real value that is delivered across the business is reduced, and the proactive, high value tasks become the exception not the norm.
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The IAVC © process has its foundation in traditional business process mapping. This familiar process allows the organisation to “draw” the way in which key processes work within their operations.
Once these workflows have been created, then the IAVC © magic begins!
The tasks and actions required to deliver the process are mapped in detail to identify;
- All of the associated information elements.
- How they are currently formatted.
- The tools used to move them through the process.
These information tasks and actions are then associated to the IAVC © stages in order to ascertain the relative “value” they deliver to the business and team.
The focus is to identify where the low value information activities (such as cutting and pasting between documents and email, or compiling spreadsheets) are being conducted by higher value resources (eg you team) .
The key then is to automate/reduce/redesign these low value activities so your team can focus on the higher value tasks, such as high level analysis, decision-making, horizon scanning and proactive response.
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Typically the IAVC © process
identifies all those information management tasks that are;
- Duplicated across multiple communication formats
- Are low “value” activities being performed by “high value” resources/expertise
and will produce recommendations to include;
- Process steps which can be removed/replaced or automated to save your team time
- Communication formats that can be changed/modified to support collation and analysis
- Automate data required for Management Information/Assurance/Compliance and/or regular reporting purposes
- Specific objectives based on the clients
The results present a clear business case to demonstrate how the organisation can save time and money through implementing the recommendations, allowing them to
- Dramatically increase operational efficiency – on average a 67% efficiency gain
- Enhance the real and perceived value to the business
- “Punch above your weight” with regards to capacity, capability and operational delivery
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